Privacy Policy

1. Introduction

Ascension Automation Solutions Ltd (“Ascension”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, communicate with us, or use our services.

By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect personal and non-personal information to help us operate effectively and improve your experience.

Information you provide directly may include:

• Name, email address, and phone number

• Company name and job title

• Business address or project location

• Inquiry or contact form submissions

• Newsletter sign-ups or survey responses

• Any other information you choose to provide

 

Information collected automatically may include:

• IP address, browser type, operating system, and device information

• Pages visited, time spent on the site, and referring URLs

• Cookies and similar tracking technologies (see Section 6)

 

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested information

• Communicate about our automation solutions and services

• Send newsletters, updates, or marketing communications (where consent is provided)

• Improve our website, services, and customer experience

• Analyze website usage and performance

• Comply with applicable legal and regulatory requirements

 

4. Website Hosting and Data Handling

Our website is hosted on a third-party platform that provides the online infrastructure allowing us to present our services and communicate with users.

Your data may be stored through the hosting provider’s databases and applications, which are maintained on secure servers protected by firewalls and other security measures.

Our hosting provider may collect and process certain information on our behalf, such as:

• Contact form submissions

• Website analytics and traffic data

• Cookies and device information

Please refer to the hosting provider’s own Privacy Policy for more information on how they handle personal data.

 

5. How We Share Information

We may share personal information with:

• Service providers who assist with website hosting, analytics, communications, or marketing

• Professional advisors or legal authorities when required by law or to protect our rights

• We do not sell or rent your personal information to third parties.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality and user experience

• Analyze traffic and website performance

• Personalize content where applicable

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

 

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal and regulatory requirements.

 

8. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Request deletion of your personal data, subject to legal obligations

• Withdraw consent for marketing communications

• Request information about how your data is used

To exercise these rights, please contact us at sales@ascensionas.ca.

 

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure.

 

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website with the updated effective date.

 

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact:

Ascension Automation Solutions Ltd. Email: sales@ascensionas.ca

Address: 325 Allendale Road, Cambridge Ontario N3H 4R6 Website: ascensionas.ca